Employment in the Public Sector has been strongly affected over the last year with over 35,000 job losses in 2011, through cuts and redundancies enforced by central office. The Chancellor’s current plans to reduce spending in the Public Sector will…
These economically driven changes are not just limited to the Public Sector and can affect all types of companies. Take B&Q Head Office in Hampshire as a recent example. In a statement B&Q said it was intended to: “eliminate duplication,…
Our lives and business are constantly evolving and changing and as Charles Darwin scribed… “In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment.” So,…
About the project ChangeWise was approached by a leading south coast University which had a wide and complex range of projects. These projects were spread across two campuses, six academic Schools and six Professional Service functions. They needed advice and…
ChangeWise recently chaired a round-table discussion with customer service experts, where we discussed how weaknesses and failings in the back office can translate into spikes in call volumes and customer dissatisfaction, and shared experiences on how front and back offices…
Another chance to visit the ChangeWise stand is at Business South on 20 & 21 March 2013 at the Ageas Bowl, Southampton. Why Business South? Networking opportunities and the chance to gain new contracts and generate sales will be prime objectives…
Come and see us at the Basingstoke Business Expo on the 7 March 2013 with the celebrity speaker Adam Corbally from The Apprentice who will show how you can grow your business in tough economic times. Nick Burgoyne from leading Marketing agency White Communications Group will…
Come and visit the ChangeWise stand at this year's South Coast Business Works at the De Vere Grand Harbour Hotel, Southampton on Tuesday 5th February from 9am to 3pm. 09.00am Exhibition opens with guest speaker - Geoff Holt, MBE. The record…
ChangeWise donates a proportion of its profits to charity each year. ChangeWise is proud to be supporting the excellent work of War Child. If you’d like to donate too, please go to their website www.warchild.org.uk
Mike Williams of ChangeWise chaired the round-table discussions 'Back-office Is Too Often a Customer Service Weak-link' at the 2012 Customer Engagement Day events in Southampton on 27th June, Cardiff on September 20th and Newcastle on 20th November organised by the Directors' Club (GB…