Mike has provided learning and development services in a business wide programme of Lean deployment. Delegate evaluations have verified the excellence standards of his structured training in both providing engagement and understanding. His approaches appeal to all levels of the organisation from director to front line staff, demonstrating a strong level of relate-ability and credibility in his offering. As a professional in the same field I have found Mike to be a good sounding board for ideas and concepts, with a enthusiastic willingness to collaboratively work towards achieving our business goals. It is clear from working with Mike that his is an outstanding industry professional who also cares about delivering to his client needs, this emotional investment combined with pragmatic adaptable approaches distinguish him out from the “consultancy pack”.

We had the pleasure of working with Mike as part of a lean deployment and capability building across our business. In addition to successfully managing business deployments, Mike developed our core team across a range of lean skills in a practical and highly professional manor. Mike applies his significant expertise simply. His style is personable, engaging and solution focused. Highly recommended.

In 2010 at Bournemouth University, we were aiming for a step change in our infrastructure, processes and performance and were bringing this about through a large portfolio of projects and programmes. We engaged Mike Williams from ChangeWise in March 2011 at a time when we were seeking to strengthen our governance and oversight of this wide portfolio. Mike brought rigour, expertise and experience to this role. Mike’s ability to work alongside business managers and project sponsors throughout the University was a major reason why this work has proceeded with success. He has seen the linkages between different projects which we may have missed. He has never held back from advising us when he feels that something is going off plan or where there are risks that need managing. But nor has he sought to impose his view; his understanding of the relationship with us as client has been excellent.

Bournemouth University has gained greatly from its engagement with Mike and ChangeWise, allowing us to drive forward a wide range of projects in a short period of time. I would not hesitate in engaging ChangeWise again in this area of programme management and governance.

It was really informative and well-paced. Interactive nature of training really meant that I got a lot of it practically as well as theoretically. Course is set out really well and I feel I can really go away and apply what I’ve learnt.

I have enjoyed the 5 days very much and have a long list of things to do when I get back. Very valuable, very useful.

I thoroughly enjoyed the course and will return to the office with lots of new techniques to manage and motivate my team.

Mike delivered the training at an excellent pace. He was clearly very knowledgeable of the subject and gave additional pieces of information to make it more interesting.

Great to have a trainer who is both experienced in the implementation of the techniques i.e. good range of personal examples and a good, clear and engaging speaker / trainer. Well pitched for the various role levels in the group.

Really enjoyed the course and felt it was extremely worthwhile. Can apply a lot of it straight away! Will put 6S into practice tomorrow!