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ChangeWise case study

Operational Excellence Applied To Business Process Outsourcing – Case Study

Problem The client was a successful financial services outsourcing business owned by a private equity…

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ChangeWise case study

COPC webinar

COPC webinar providing insights and methodologies on how to improve the customer experience and lower…

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Poor back office processes create failure demand

Poor back office processes create failure demand: Recently a popular government backed savings account provider wrongly mixed up…

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