Case Study: Operating Model Review – Business Process Outsourcing Group
24th October 2016
Problem The client was a successful financial services outsourcing business. They ran a number of…
Operational Excellence Applied To Business Process Outsourcing – Case Study
18th May 2015
Problem The client was a successful financial services outsourcing business owned by a private equity…
COPC webinar
30th January 2015
COPC webinar providing insights and methodologies on how to improve the customer experience and lower…