COPC webinar 30th January 2015 Mike Williams Case Studies, Featured case study, General, Private Sector, Public Sector, Webinars, Seminars & Training COPC webinar providing insights and methodologies on how to improve the customer experience and lower costs by reducing staff attrition. https://attendee.gotowebinar.com/ recording/8924443773090741506 Share This Twitter Facebook LinkedIn Mike Williams Related Posts Case Study: Operating Model Review – Business Process Outsourcing Group Problem The client was a successful financial services outsourcing business. They ran a number of… Operational Excellence Applied To Business Process Outsourcing – Case Study Problem The client was a successful financial services outsourcing business owned by a private equity…
Case Study: Operating Model Review – Business Process Outsourcing Group Problem The client was a successful financial services outsourcing business. They ran a number of…
Operational Excellence Applied To Business Process Outsourcing – Case Study Problem The client was a successful financial services outsourcing business owned by a private equity…